Patients

The UBC Pharmacists Clinic team works with you to get the best possible results from the medications you take. We welcome self-referrals from people with Canadian addresses, with preference given to residents of British Columbia. 

We're Here to Help

Our expert pharmacists work with you to make sure you are getting the most out of your medications. The pharmacist listens to your health concerns, helps you solve medication problems and works together with your family doctor, nurse practitioner and other care team members to make sure each medication you take is effective, safe and well-tolerated. Our service is generally provided at no cost to you. 

Please note we are not a medical or urgent care clinic, and we do not offer prescription-filling services. If you need urgent help, call 9-1-1 or contact your nearest medical clinic. If you need to purchase medication or have a prescription filled, contact your nearest pharmacy.

What We Offer

Full scope clinical practice including assessments and prescribing for minor ailments and contraception, vaccination assessments, administration of injections (including vaccines), and other services as described in the laws of BC.

Private time with your pharmacist.

Accessible care with service available by telephone, secure video conference, or in-person.

Assurance that you are listened to and included in decisions about your health.

Answers and information about your medications or health concerns.

A team approach where your pharmacist collaborates with the other healthcare professionals involved in your care. Please note that students may participate in your care.

Referral-free access. We welcome self-referrals from people with Canadian addresses.   A formal referral from a doctor or nurse practitioner is not required.

No cost to you for most services

Choose and Book the Right Service For You

Comprehensive Medication Management

One-on-one time with your pharmacist, either a 60-minute initial appointment or follow-up appointments lasting 30-60 minutes.

The complete picture of how all your medications are working for you – prescription, non-prescription, supplement, and natural health products.

Detailed care plans and regular follow-up to ensure you get the most benefit out of your medications. 

What you can expect during your appointment. Click here

People who may benefit

  • Have medication questions and need extra time with a pharmacist
  • Take medication for multiple or complex health conditions
  • Are not getting the results they want from their medications
  • Are having medication problems (side effects, sensitivities, allergies)
  • Have difficulty taking their medications at home
  • Are wanting to take fewer medications
  • Have recently come home from the hospital

Know your medication risk by filling out this questionnaire, then book an appointment.

Book Now

Minor Ailment and Contraceptive Service

We assess and prescribe medication (where appropriate) for:

  • Contraceptives (birth control)
  • Dysmenorrhea (menstrual pain)
  • Dyspepsia (indigestion/upset stomach)
  • GERD (acid reflux or heartburn)
  • Headache
  • Muscle pain (sprains or strains)
  • Nicotine dependence (quitting the use of commercial tobacco and/or nicotine products)

If a prescription is provided, we will either give you the prescription or send the prescription to the pharmacy of your choice to be filled. We do not offer prescription-filling services at our clinic.

For assistance with other minor ailments, please contact your local community pharmacy. 

For severe symptoms, seek immediate medical attention instead of using this service.

Book an appointment by calling clinic reception at 604-827-2584.

Injection Service

We administer medications by injection, including:

  • Nutrients (e.g., iron, vitamin B12)
  • Hormones (e.g., contraceptive injections, testosterone injections)
  • Vaccines (e.g., tetanus, influenza, MMR - measles mumps rubella)
  • Long-acting medications (e.g., mental health treatments)

Bring the medication to be injected with you to your appointment. We do not offer prescription-filling services.

We have some publicly funded vaccines on hand.  At the time of booking, please check if we have the vaccine you need on hand or can order it from public health for you.

Book an appointment by calling clinic reception at 604-827-2584.

Contact Us and Help

Reach us by

Send private health documents using our secure email.

For help using Zoom see our guide: Zoom Guide for Video appointments.

For general questions call 604-827-2584 or email pharmacists.clinic@ubc.ca.

Changing or Cancelling an Appointment

Your appointment time is reserved especially for you and we pre-prepare for your visit. 

Please let us know at least 48 hours beforehand for cancellations or rescheduling of appointments. If you have any questions about your appointment time, please call us at 604-827-2584 or email pharmacists.clinic@ubc.ca.

Location

We are on the 2nd floor in the Pharmaceutical Sciences building at UBC Vancouver campus. For more details on how to find us, please click here.

Providing Feedback

As a living lab and learning site, our Clinic regularly builds services and processes to improve how people receive our care. You may be invited to provide feedback or opinions on our services for a research or evaluation project. You have the right to decline participation in any project invitation and this decision will not change the care you receive from our team.


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