The UBC Pharmacists Clinic team works with you to get the best possible results from the medications you take. We welcome self-referrals from people with Canadian addresses, with preference given to residents of British Columbia.
Our expert pharmacists work with you to make sure you are getting the most out of your medications. The pharmacist listens to your health concerns, helps you solve medication problems and works together with your family doctor, nurse practitioner and other care team members to make sure each medication you take is effective, safe and well-tolerated. Our service is generally provided at no cost to you.
Please note we are not a medical or urgent care clinic, and we do not offer prescription-filling services. If you need urgent help, call 9-1-1 or contact your nearest medical clinic. If you need to purchase medication or have a prescription filled, contact your nearest pharmacy.
What We Offer
Assurance that you are listened to and included in decisions about your health.
Answers and information about your medications or health concerns.
A team approach where your pharmacist collaborates with the other healthcare professionals involved in your care. Please note that students may participate in your care.
Referral-free access. We welcome self-referrals from people with Canadian addresses. A formal referral from a doctor or nurse practitioner is not required.
No cost to you for most services.
Who Can Benefit From Our Services
We encourage you to book an initial appointment if you answer yes to any of the following:
- Do you have multiple or complex health conditions and take multiple medications?
- Do you have medication questions and need extra time with a pharmacist?
- Are you not getting the results you want from your medications?
- Are you having medication problems (side effects, sensitivities, allergies)?
- Are you having difficulty taking medications at home?
- Are you wanting to take fewer medications?
- Have recently come home from the hospital?
What To Expect During Your Appointment
How To Book an Appointment
Select a service to learn more:
How To Prepare for Your Appointment
- Bring a list of your current medications and over-the-counter medications, including the name and dose of each one.
- Prepare a list of previously tried medications. If you do not remember or know what you have tried in the past, download the Health Gateway App to access your BC health records.
- Ask questions about your medications.
- Arrive 5-10 minutes before the start of your appointment.
- Review the Zoom Guide (PDF, 600 KB) before your virtual appointment.
- For directions on how to get to the clinic by public transit, driving and parking instructions, and how to find the clinic once inside the building: click here.
Communication
To review the UBC Pharmacists Clinic Privacy Statement, click here.
To opt out of reminder emails and text messages, email us at pharmacists.clinic@ubc.ca.
Providing Feedback
Our Clinic regularly builds services and processes to improve how people receive our care. Occasionally, we will partner on research projects with people outside of the Pharmacists Clinic (academic colleagues, students, faculty members.) You may be invited to provide feedback or opinions on our services for a research or evaluation project. You have the right to decline participation in any project invitation and this decision will not change the care you receive from our team.