Patients

Our services are available to anyone with questions or anyone wanting assistance to get the best results from their drug therapies. We welcome self-referrals from patients with Canadian addresses, including residents in other provinces, regardless of their eligibility for PharmaCare-funded service.

We're Here to Help

The UBC Pharmacists Clinic is where a team of expert pharmacists work with people to make sure they are getting the most out of their medications. The pharmacists do not prescribe medications or fill prescriptions. Rather, they listen to your health concerns, help you solve medication problems and work together with your family doctor, nurse practitioner and other specialists to make sure each medication you take is effective, safe and well-tolerated. This service is provided at no cost to you.

What you can expect at the Pharmacists Clinic:

Expert support from our pharmacist who will work to resolve problems you might be experiencing with your medications to help you achieve optimal, long-term health benefits. 

Accessible care with consultations available by telephone, secure video conference, or in-person.

Assurance that you are listened to and included in decisions about your health. 

Answers and information so you understand what you need to know about your medications.

A team approach where the pharmacist collaborates with the other health care professionals involved in your care. Students may participate in your care.

Options for one-on-one and group appointments.

One-on-One Appointments

A personalized 60-minute initial appointment with a pharmacist as well as follow-up appointments lasting 30-60 minutes available via telephone, secure video conference, or in-person.

The complete picture of how all your medications are working for you – prescription, non-prescription, supplement and natural health products.

Detailed care plans along with regular follow-up to ensure you get the most benefit out of your medications.

Routine vaccinations when needed so you are protected.

How to Know if You Should Have An Appointment With a Pharmacist at the UBC Pharmacists Clinic: complete a Medication Risk Assessment Questionnaire here.

Group Appointments

We bring together groups of up to 10 people experiencing similar health issues to learn with and from each other. Group appointments usually run for one hour each month for 3 months. More on this format: 

Appointments are facilitated by an expert pharmacist to help you learn about your health condition and treatment options. 

Attendees get support through connection, discussion with others who have living experience, and hearing practical medication management strategies.

Attendees receive handouts containing tools to manage their health conditions and review medication options available.

Group appointments are currently available for people living with the following health conditions:

  • Migraine
  • Sleep Disturbances and Insomnia

How to Book

Click below.

One-on-One Appointments

Group Appointments

Changing or Cancelling an Appointment

Your appointment time is reserved especially for you. Our clinical and student pharmacists meticulously prepare for your appointment so you will get the best possible care for your needs. We understand that sometimes schedule adjustments are necessary. Therefore, we respectfully request at least 48 hour notice for cancellations or rescheduling of appointments. If you have any questions, please call us at 604-827-2584.

Location

We are on the 2nd floor in the Pharmaceutical Sciences building at UBC. For full details on how to find us by car or bus, please click here.


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